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For product, compatibility, warranty and general inquiries. We reply within one business day.
support@ace.onlineHome / Support
Help & ContactWe’re here to help
Questions about compatibility, RGB sync or your order? Reach the team directly — we’ll point you the right way.
Where to buy
ACE is available from authorized retailers. Find a store and check availability for your region.
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FAQ
Common questions
Will ACE memory work with my motherboard?
All ACE kits are standard 288-pin DDR5 UDIMMs and work with any DDR5 desktop motherboard. They are not compatible with DDR4 slots. For rated speeds, enable the XMP 3.0 (Intel) or EXPO (AMD) profile in your BIOS, and check your motherboard’s memory QVL for the best experience.
How do I reach the rated speed?
Out of the box, memory runs at a JEDEC baseline. Enter your BIOS, enable the XMP or EXPO profile, save and reboot — the kit then loads its rated frequency, timings and voltage automatically.
Which RGB software is supported?
Lighting is addressable and syncs with ASUS Aura Sync, MSI Mystic Light, Gigabyte RGB Fusion and ASRock Polychrome, so you can control it from the same app as the rest of your build.
What’s the difference between Flare and Blitz?
Flare RGB is the flagship line — the 7200 CL34 kit runs hand-picked Hynix A-die for the highest frequency, with a 6000 CL38 option on Micron. Blitz RGB is the dependable everyday line on Micron ICs, at 6000 or 5600 MHz (CL40). All kits are 32GB (2×16GB) with full-spectrum RGB in Black or White.
Where can I buy ACE and what’s the warranty?
ACE is sold through authorized retailers — see the Where to Buy page to find a store and check availability in your region. Every kit is covered by a 1-year warranty against manufacturing defects.
Gaming with ACE
Still need a hand?
Email the team and we’ll get back to you within one business day.